22nd – 23rd November 2018
Berlin, Germany – H4 Hotel Berlin Alexanderplatz

Shared Services & Outsourcing Summit 2018

About Event?

Many organisations are now recognising the need of adopting a shared services model into their operational framework, and seeking further information on how to kick start their journey.

Such knowledge is imperative, both for securing management buy-in for project implementation and for managing resistance to change by internal business units. It is even more encouraging to see how many companies have already successfully launched their SSC and are now working toward achieving that next level of operational excellence. We recognise that the challenges faced during SSO implementation are somewhat different to those faced in the more advanced stages of SSC operation

This summit will enable participants to understand best practices in shared services implementation, business process management, business transformation and continuous process improvement.

Delivered by experts from across various functions and spanning multiple industries, the agenda will bring you dynamic content whilst sharing unparalleled expertise; enabling you to drive your business performance and improve customer experience.

Who Should Attend
  • CEOs, Partners, C-Level
    Executives, SVPs, VPs,
    Directors, Senior Managers
    and Managers of;
  • HR
  • Shared Services
  • Business Operations
  • Business Innovation
  • Vendor Operation
  • Sourcing
  • Business Transformation
  • Operational Excellence
  • Finance
  • Sales
  • Marketing
  • People Development
  • Learning
  • Procurement
Key Learning Points
Learn the strategies needed to achieve internal support for shared services necessary for successful implementation
Understand how business process outsourcing can be utilised to drive efficiency in your company
Learn from the lessons of others who have successfully (and not so successfully) implemented shared services into their business models
Learn how to continue growing your business with minimal investment by effective use of outsourcing
Analyse how shared service centres are being transformed from cost to profit centres whilst delivering great customer satisfaction
Find out how robotic process automation is driving the shared services industry to greater cost savings and more streamlined operations
From Industries
  • Manufacturing
  • Technology & Telecoms
  • Life Sciences & Healthcare
  • Retail
  • Transport & Logistics
  • Banking & Financial Services
  • Fmcg
  • Energy & Utilities
  • Infrastructure & Construction
  • Media & Entertainment
  • Public Sector
  • Insurance
  • Other/Misc
  • Travel & Hospitality
  • Metal & Mining
Expected Speakers From

Write us:

Prague : +420 778 872 814
London :
+44 203 129 6996



Hotel Address:

H4 Hotel Berlin Alexanderplatz,  Karl-Liebknecht-Str. 32, 10178
Berlin, Germany
+49 30 30104110